/* Styles for standalone chat page */
body.chatbot-saz-standalone-page {
  font-family: 'Vazirmatn', sans-serif;
  background-color: var(--background-dark);
  background-image: linear-gradient(160deg, var(--background-light) 0%, var(--background-dark) 100%);
  color: var(--text-primary);
  margin: 0;
  display: flex;
  justify-content: center;
  align-items: center;
  min-height: 100vh;
  padding: 1rem;
  transition: background-color 0.3s ease;
}

.chatbot-saz-root-container {
  width: 100%;
  height: 100%;
  display: flex;
  justify-content: center;
  align-items: center;
}

@media (max-width: 480px) {
    body.chatbot-saz-standalone-page {
        padding: 0;
    }
    body.chatbot-saz-standalone-page .chat-window-light {
        width: 100%;
        height: 100%;
        max-height: 100vh;
        border-radius: 0;
        border: none;
        box-shadow: none;
    }
}

/* Styles for all chat-related interfaces: demo, assistant, archive */

/* Demo Preview Styles (Full Screen) */
.demo-preview-container {
    position: fixed;
    top: 0;
    left: 0;
    right: 0;
    bottom: 0;
    background-color: rgba(26, 26, 46, 0.7);
    backdrop-filter: blur(8px);
    z-index: 2000;
    display: flex;
    justify-content: center;
    align-items: center;
    padding: 1rem;
}
.demo-close-btn {
    position: absolute;
    top: 20px;
    font-size: 3rem;
    color: white;
    background: none;
    border: none;
    cursor: pointer;
    line-height: 1;
    transition: transform 0.2s;
    z-index: 2020;
}
.demo-preview-container[dir="rtl"] .demo-close-btn { left: 30px; }
.demo-preview-container[dir="ltr"] .demo-close-btn { right: 30px; }
.demo-close-btn:hover { transform: scale(1.1); }
.chat-window-light {
    position: relative;
    width: 100%;
    max-width: 450px;
    height: 90vh;
    max-height: 800px;
    background-color: #fdfdfd;
    border-radius: 15px;
    box-shadow: 0 5px 40px rgba(0, 0, 0, 0.35);
    display: flex;
    flex-direction: column;
    overflow: hidden;
    font-family: 'Vazirmatn', sans-serif;
}
.chat-header-light {
    padding: 1rem 1.5rem;
    background: linear-gradient(135deg, #ffffff, #f1f3f6);
    border-bottom: 1px solid #e9e9e9;
    flex-shrink: 0;
    text-align: center;
}
.chat-header-light h3 { margin: 0; font-size: 1.1rem; color: #333; font-weight: 700; }
.chat-header-light p { margin: 2px 0 0; font-size: 0.8rem; color: #777; }
.chat-messages-container-light {
    flex-grow: 1;
    overflow-y: auto;
    padding: 1rem;
    display: flex;
    flex-direction: column;
    gap: 0.25rem;
    background-color: #ffffff;
}
.message-wrapper-light { display: flex; flex-direction: column; max-width: 85%; width: fit-content; }
.message-wrapper-light.bot { margin-right: auto; }
.message-wrapper-light.user { margin-left: auto; }

[dir="rtl"] .message-wrapper-light.bot {
    margin-left: auto;
    margin-right: 0;
}
[dir="rtl"] .message-wrapper-light.user {
    margin-right: auto;
    margin-left: 0;
}

.message-sender-name { font-size: 0.8rem; color: #666; margin-bottom: 4px; padding: 0 10px; }
.message-light { padding: 0.7rem 1.1rem; border-radius: 18px; word-wrap: break-word; color: #212121; line-height: 1.5; font-size: 0.95rem; }
.message-light.bot { background-color: #eef1f5; border-bottom-left-radius: 5px; }
.message-light.user { background-color: #0084ff; color: white; border-bottom-right-radius: 5px; }
.message-light p { margin: 0; padding: 0; }
.message-light strong { font-weight: 700; }
.message-light ul { list-style: disc; margin: 0.5em 0; }
[dir="rtl"] .message-light ul { padding-right: 20px; }
[dir="ltr"] .message-light ul { padding-left: 20px; }
.typing-indicator { display: flex; align-items: center; gap: 5px; }
.typing-indicator span { height: 8px; width: 8px; background-color: #b0b8c2; border-radius: 50%; animation: bounce-typing 1.3s infinite ease-in-out; }
.typing-indicator span:nth-of-type(2) { animation-delay: -1.1s; }
.typing-indicator span:nth-of-type(3) { animation-delay: -0.9s; }
@keyframes bounce-typing { 0%, 80%, 100% { transform: scale(0); } 40% { transform: scale(1.0); } }
.chat-input-form-light {
    display: flex;
    padding: 0.75rem;
    border-top: 1px solid #e9e9e9;
    background-color: #f9fafb;
    flex-shrink: 0;
    align-items: center;
}
.chat-input-form-light input { flex-grow: 1; border: 1px solid transparent; background: var(--primary); color: var(--text-primary); padding: 0 1rem; height: 44px; border-radius: 8px; font-size: 0.95rem; transition: border-color 0.2s, background-color 0.2s; font-family: inherit; }
.chat-input-form-light input:focus { outline: none; border-color: #c9d2de; background-color: #fff; }

.chat-input-form-light button {
    display: flex;
    justify-content: center;
    align-items: center;
    width: 44px;
    height: 44px;
    border-radius: 8px;
    background-color: var(--secondary);
    color: #ffffff;
    border: none;
    cursor: pointer;
    padding: 0;
    transition: transform 0.2s ease-out;
    flex-shrink: 0;
}
[dir="rtl"] .chat-input-form-light button { margin-right: 0.75rem; }
[dir="ltr"] .chat-input-form-light button { margin-left: 0.75rem; }
.chat-input-form-light button:hover:not(:disabled) {
    transform: scale(1.1);
}
.chat-input-form-light button:disabled {
    background-color: var(--primary);
    color: var(--text-secondary);
    cursor: not-allowed;
    transform: none;
    opacity: 0.7;
}
.chat-input-form-light button svg {
    width: 24px;
    height: 24px;
}

.chat-footer-light { padding: 0.75rem; text-align: center; font-size: 0.75rem; background-color: #f9fafb; flex-shrink: 0; }
.chat-footer-light a, .chat-footer-light span { color: #888; text-decoration: none; }
.chat-footer-light a:hover { text-decoration: underline; }


/* Assistant Modal */
.modal-content.assistant-modal {
    max-width: 600px;
    padding: 0;
    height: 80vh;
    max-height: 700px;
}
.modal-content.assistant-modal .modal-header {
    padding: 1rem 1.5rem;
    border-bottom: 1px solid var(--primary);
}
.modal-content.assistant-modal .modal-header h3 {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    color: var(--accent-blue);
    font-size: 1.25rem;
}
.modal-content.assistant-modal .modal-body {
    padding: 0;
    margin: 0;
    display: flex;
    flex-direction: column;
}

.chat-messages-container-standalone.assistant-chat {
    background-color: var(--background-dark);
    flex-grow: 1;
    overflow-y: auto;
    padding: 1rem;
}
html[data-theme="light"] .chat-messages-container-standalone.assistant-chat {
    background-color: var(--background-light);
}

.suggested-prompts {
    padding: 1rem;
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 0.75rem;
    flex-shrink: 0;
    border-top: 1px dashed var(--primary);
    margin-top: auto;
}
.suggested-prompts button {
    background-color: var(--primary);
    border: 1px solid var(--primary);
    color: var(--text-secondary);
    padding: 0.75rem;
    border-radius: var(--border-radius);
    cursor: pointer;
    transition: all 0.2s ease;
    font-size: 0.9rem;
    text-align: right;
}
.suggested-prompts button:hover {
    background-color: var(--background-light);
    border-color: var(--secondary);
    color: var(--text-primary);
}
.chat-input-form-standalone {
    display: flex;
    padding: 0.75rem;
    border-top: 1px solid var(--primary);
    background-color: var(--background-dark);
    flex-shrink: 0;
    align-items: center;
}
html[data-theme="light"] .chat-input-form-standalone {
    background-color: #f9fafb;
}

.chat-input-form-standalone input {
    flex-grow: 1;
    border: 1px solid transparent;
    background: var(--background-light);
    color: var(--text-primary);
    padding: 0 1.25rem;
    height: 44px;
    border-radius: 8px;
    font-size: 1rem;
    transition: all 0.2s ease;
}
html[data-theme="light"] .chat-input-form-standalone input {
    background: #eef1f5;
    color: #333;
}
.chat-input-form-standalone input:focus {
    outline: none;
    border-color: var(--accent-blue);
    background-color: var(--background-dark);
}
html[data-theme="light"] .chat-input-form-standalone input:focus {
    border-color: var(--accent-blue);
    background-color: var(--background-light);
}
.chat-input-form-standalone button {
    display: flex;
    justify-content: center;
    align-items: center;
    width: 44px;
    height: 44px;
    border-radius: 8px;
    background-color: var(--accent-blue);
    color: #ffffff;
    border: none;
    cursor: pointer;
    padding: 0;
    transition: transform 0.2s ease-out;
    flex-shrink: 0;
    margin-right: 0.75rem;
}
.chat-input-form-standalone button:hover:not(:disabled) {
    transform: scale(1.1);
}
.chat-input-form-standalone button:disabled {
    background-color: var(--primary);
    color: var(--text-secondary);
    cursor: not-allowed;
    transform: none;
    opacity: 0.7;
}
.chat-input-form-standalone button svg {
    width: 24px;
    height: 24px;
}

/* Tab Content Wrapper for Analytics/Archive */
.tab-content-wrapper.with-side-bar {
    position: relative;
    padding-right: 1.25rem;
}
.tab-content-wrapper.with-side-bar::before {
    content: '';
    position: absolute;
    right: 0;
    top: 0;
    bottom: 0;
    width: 4px;
    background-color: var(--secondary);
    border-radius: 2px;
}

/* Chat Archive Styles */
.chat-archive-view {
    display: flex;
    flex-direction: row-reverse;
    height: 60vh;
    min-height: 500px;
}
.sessions-list-column {
    width: 350px;
    flex-shrink: 0;
    display: flex;
    flex-direction: column;
    border-right: 1px solid var(--primary);
}
.archive-controls {
    padding: 0.75rem;
    border-bottom: 1px solid var(--primary);
    flex-shrink: 0;
}
.archive-search-input {
    width: 100%;
    background-color: var(--primary);
    border: none;
    border-radius: 5px;
    padding: 0.6rem 1rem;
    color: var(--text-primary);
    margin-bottom: 0.75rem;
}

.archive-filter-toggle {
    display: flex;
    background-color: var(--primary);
    border-radius: var(--border-radius);
    padding: 0.25rem;
}
.archive-filter-toggle button {
    flex: 1;
    background: transparent;
    border: none;
    color: var(--text-secondary);
    padding: 0.6rem 1rem;
    border-radius: 6px;
    cursor: pointer;
    transition: all 0.2s ease;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 0.5rem;
    font-size: 0.9rem;
    font-weight: 500;
}
.archive-filter-toggle button.active {
    background-color: var(--background-light);
    color: var(--text-primary);
    font-weight: 700;
    box-shadow: 0 2px 5px rgba(0,0,0,0.1);
}
html[data-theme="light"] .archive-filter-toggle button.active {
    box-shadow: 0 2px 5px rgba(0,0,0,0.05);
}

.sessions-list {
    flex-grow: 1;
    overflow-y: auto;
}
.session-item {
    padding: 1rem 1rem 1rem 2.5rem;
    border-bottom: 1px solid var(--primary);
    cursor: pointer;
    transition: background-color 0.2s, border-color 0.2s;
    position: relative;
    border-right: 4px solid transparent; /* Add base for highlight */
}
.session-item:hover { background-color: var(--primary); }
.session-item.active { background-color: var(--secondary); color: white; border-right-color: var(--secondary) !important; }
.session-item.active .session-date, .session-item.active .session-preview {
    color: rgba(255,255,255,0.8);
}
.session-item.unread {
    background-color: rgba(0, 188, 212, 0.08);
    border-right-color: var(--accent-blue);
}
html[data-theme="light"] .session-item.unread {
    background-color: #f0fbff;
}

.session-item.unanswered {
    border-right-color: var(--secondary);
}

.session-indicators {
    position: absolute;
    top: 50%;
    right: 0.75rem;
    transform: translateY(-50%);
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
    align-items: center;
}
.unread-indicator {
    width: 10px;
    height: 10px;
    background-color: var(--accent-blue);
    border-radius: 50%;
    box-shadow: 0 0 8px var(--accent-blue);
}
.unanswered-indicator {
    width: 20px;
    height: 20px;
    background-color: var(--secondary);
    color: white;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 0.9rem;
    font-weight: 700;
    line-height: 1;
}

.session-item-header {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    margin-bottom: 0.5rem;
}
.session-user-id { font-weight: 700; }
.session-date {
    font-size: 0.8rem;
    color: var(--text-secondary);
    direction: ltr;
    text-align: left;
    white-space: nowrap;
}
.session-preview {
    font-size: 0.9rem;
    color: var(--text-secondary);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    margin: 0;
}
.archive-loader, .archive-empty {
    padding: 2rem;
    text-align: center;
    color: var(--text-secondary);
}
.messages-view-column {
    flex-grow: 1;
    display: flex;
    flex-direction: column;
}
.no-session-selected {
    flex-grow: 1;
    display: flex;
    flex-direction: column;
    justify-content: center;
    align-items: center;
    color: var(--text-secondary);
    gap: 1rem;
}
.no-session-selected svg { width: 48px; height: 48px; }

.messages-container {
    flex-grow: 1;
    display: flex;
    flex-direction: column;
    overflow-y: auto;
    padding: 1rem;
}

.message-view-header {
    flex-shrink: 0;
    margin-bottom: 1rem;
    padding-bottom: 1rem;
    border-bottom: 1px solid var(--primary);
}
.session-contact-info {
    font-size: 0.8rem;
    color: var(--text-secondary);
    margin-top: 0.5rem;
    display: flex;
    gap: 1rem;
}
.messages-container .message-wrapper-light {
    margin-bottom: 1rem;
}

/* Mobile full-screen chat detail modal */
.mobile-chat-modal-overlay {
    display: none;
}

/* Ticket Reply View */
.ticket-meta-bar {
    display: flex;
    flex-wrap: wrap;
    gap: 1.5rem;
    padding: 1rem 1.5rem;
    border-bottom: 1px solid var(--primary);
    background-color: var(--background-light);
    flex-shrink: 0;
}
.ticket-meta-bar .meta-item {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    font-size: 0.9rem;
    color: var(--text-secondary);
}
.ticket-replies-container {
    flex-grow: 1;
    overflow-y: auto;
    padding: 1rem;
    background-color: var(--background-dark);
}
html[data-theme="light"] .ticket-replies-container {
    background-color: #f9fafb;
}
.ticket-reply-item {
    display: flex;
    flex-direction: column;
    max-width: 85%;
    width: fit-content;
    margin-bottom: 1rem;
}
.ticket-reply-item.user { margin-left: auto; }
.ticket-reply-item.admin { margin-right: auto; }
.reply-header {
    font-size: 0.85rem;
    color: var(--text-secondary);
    margin-bottom: 0.25rem;
    padding: 0 0.5rem;
    display: flex;
    justify-content: space-between;
    width: 100%;
}
.reply-header strong { font-weight: 700; color: var(--text-primary); }
.reply-body {
    padding: 0.8rem 1.2rem;
    border-radius: 18px;
    word-wrap: break-word;
    line-height: 1.7;
    font-size: 0.95rem;
}
.reply-body.user {
    background-color: var(--accent-blue);
    color: #ffffff;
    border-bottom-right-radius: 5px;
}
.reply-body.admin {
    background-color: var(--primary);
    color: var(--text-primary);
    border-bottom-left-radius: 5px;
}
.reply-body p { margin: 0 0 0.5em 0; }
.reply-body p:last-child { margin-bottom: 0; }
.reply-body ul, .reply-body ol { padding-right: 1.25rem; }

.ticket-reply-form {
    padding: 1rem 1.5rem;
    border-top: 1px solid var(--primary);
    background-color: var(--background-light);
    flex-shrink: 0;
    display: flex;
    flex-direction: column;
    gap: 0.75rem;
}
.ticket-reply-form textarea {
    width: 100%;
    min-height: 80px;
    height: 80px;
    resize: vertical;
    margin-bottom: 0;
    background-color: var(--background-dark);
    border: 1px solid var(--primary);
    border-radius: var(--border-radius);
    font-size: 1rem;
    line-height: 1.6;
    padding: 0.75rem 1rem;
    color: var(--text-primary);
    transition: border-color 0.3s ease, box-shadow 0.3s ease;
}
.ticket-reply-form textarea:focus {
    outline: none;
    border-color: var(--accent-blue);
    box-shadow: 0 0 0 3px rgba(0, 188, 212, 0.2);
}
html[data-theme="light"] .ticket-reply-form textarea {
    background-color: #ffffff;
    border-color: #d1d5db;
    color: var(--text-primary);
}
html[data-theme="light"] .ticket-reply-form textarea:focus {
    background-color: #ffffff;
    border-color: var(--accent-blue);
}

.status-actions {
    display: flex;
    gap: 0.5rem;
}
.status-actions .modal-btn {
    padding: 0.5rem 1rem;
    font-size: 0.9rem;
}

/* Modern In-Chat Form Styles */
.chat-messages-container-light .lead-form-light {
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
    padding: 0.5rem 0.25rem;
}

.chat-messages-container-light .form-group-light {
    margin-bottom: 0.25rem;
}

.chat-messages-container-light .form-group-light label {
    font-size: 0.75rem;
    margin-bottom: 0.2rem;
    color: #777;
    display: block;
}

.chat-messages-container-light .lead-form-light input[type="text"],
.chat-messages-container-light .lead-form-light textarea,
.chat-messages-container-light .lead-form-light select {
    width: 100%;
    padding: 0.5rem 0.6rem;
    font-size: 0.8rem;
    border-radius: 8px;
    background-color: #f8f9fa;
    border: 1px solid #ced4da;
    color: #333;
    -webkit-appearance: none;
    -moz-appearance: none;
    appearance: none;
}
.chat-messages-container-light .lead-form-light select {
     background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 16 16'%3e%3cpath fill='none' stroke='%234b5563' stroke-linecap='round' stroke-linejoin='round' stroke-width='2' d='M2 5l6 6 6-6'/%3e%3c/svg%3e");
    background-repeat: no-repeat;
    background-position: left 0.5rem center;
    background-size: 1em;
}


.chat-messages-container-light .lead-form-light input[type="text"]:focus,
.chat-messages-container-light .lead-form-light textarea:focus,
.chat-messages-container-light .lead-form-light select:focus {
    outline: none;
    border-color: #0084ff;
    background-color: #fff;
}

.chat-messages-container-light .checkbox-wrapper-light {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    cursor: pointer;
    padding: 0.1rem 0;
}

.chat-messages-container-light .checkbox-wrapper-light input[type="checkbox"] {
    opacity: 0;
    width: 0;
    height: 0;
    position: absolute;
}

.chat-messages-container-light .checkbox-wrapper-light label {
    position: relative;
    padding-right: 1.8em;
    cursor: pointer;
    font-size: 0.85rem;
    color: #333;
}

.chat-messages-container-light[dir="rtl"] .checkbox-wrapper-light label {
    padding-left: 1.8em;
    padding-right: 0;
}


.chat-messages-container-light .checkbox-wrapper-light label::before {
    content: '';
    position: absolute;
    top: 50%;
    transform: translateY(-50%);
    right: 0;
    width: 1.2em;
    height: 1.2em;
    border: 2px solid #ced4da;
    background-color: #f8f9fa;
    border-radius: 4px;
    transition: all 0.2s ease;
}
.chat-messages-container-light[dir="rtl"] .checkbox-wrapper-light label::before {
    right: auto;
    left: 0;
}

.chat-messages-container-light .checkbox-wrapper-light label::after {
    content: '✔';
    position: absolute;
    top: 50%;
    right: 0.25em;
    transform: translateY(-50%) scale(0);
    font-size: 1em;
    color: white;
    transition: transform 0.2s ease;
}
.chat-messages-container-light[dir="rtl"] .checkbox-wrapper-light label::after {
    right: auto;
    left: 0.25em;
}


.chat-messages-container-light .checkbox-wrapper-light input[type="checkbox"]:checked + label::before {
    background-color: #0084ff;
    border-color: #0084ff;
}

.chat-messages-container-light .checkbox-wrapper-light input[type="checkbox"]:checked + label::after {
    transform: translateY(-50%) scale(1);
}

.chat-messages-container-light .lead-form-light button[type="submit"] {
    margin-top: 0.5rem;
    padding: 0.5rem;
    font-size: 0.85rem;
    border-radius: 8px;
    background-color: #0084ff;
    color: white;
    border: none;
    cursor: pointer;
}

.chat-messages-container-light .lead-form-light button[type="submit"]:disabled {
    background-color: #ccc;
    cursor: not-allowed;
}